{"id":4108,"date":"2013-01-28T00:12:00","date_gmt":"2013-01-28T00:12:00","guid":{"rendered":"https:\/\/oafdn.ca\/?p=4108"},"modified":"2022-02-12T00:13:06","modified_gmt":"2022-02-12T00:13:06","slug":"creating-a-rapport-with-your-donors","status":"publish","type":"post","link":"https:\/\/oafdn.ca\/fr\/creating-a-rapport-with-your-donors\/","title":{"rendered":"Creating a rapport with your Donors"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4108\" class=\"elementor elementor-4108\" wpc-filter-elementor-widget=\"1\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fce189 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fce189\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c92f6e\" data-id=\"5c92f6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5230928 elementor-widget elementor-widget-text-editor\" data-id=\"5230928\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-4109 alignleft\" src=\"https:\/\/oafdn.ca\/wp-content\/uploads\/2022\/02\/Handshake-300x198-1.jpg\" alt=\"handshake\" width=\"300\" height=\"198\" srcset=\"https:\/\/oafdn.ca\/wp-content\/uploads\/2022\/02\/Handshake-300x198-1.jpg 300w, https:\/\/oafdn.ca\/wp-content\/uploads\/2022\/02\/Handshake-300x198-1-18x12.jpg 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p><span class=\"plain_grey\">Whether you are the Executive Director, Artistic Director, Development Manager or Board member, if you are actively involved in the administration of an arts organization, it is likely that you get involved in conversations with donors \u2013 individuals and families whose time and financial support help sustain your organization and its programs. Some people have a natural gift for establishing a personal rapport and building a trust relationship with people, greatly enabling conversations where the expected outcome is new or additional financial contributions. Most of us struggle, to some degree with parts of this process.<\/span><\/p><p>\u00a0<\/p><p><strong><span class=\"blue\">Bristol Stragegy Group Report<\/span><\/strong><\/p><p><span class=\"plain_grey\">A short report I came across from the Bristol Strategy Group (2010) illustrates the art of holding conversations that build trust between two people in a clear and simple way.<\/span><\/p><p><span class=\"plain_grey\">Establishing a relationship involves listening to the other person \u2013 it is much more important than what we say in a conversation. There are three quite simple questions to incorporate into a conversation with your donor:<\/span><\/p><ul><li><span class=\"plain_grey\">\u201cWhat do you want to achieve?\u201d\u00a0 &#8211; described as the \u2018success\u2019 question to learn what motivates your donor;<\/span>\u00a0<\/li><\/ul><p class=\"half_line_spacing\">\u00a0<\/p><ul><li><span class=\"plain_grey\">\u201cWhat do you want to avoid?\u201d &#8211;\u00a0 deepen your perspective on donor motivation by learning what the donor wants to \u2018avoid\u2019 \u2013 \u00a0What don\u2019t they want to happen if they support you, \u00a0for example, your organization and programming no longer exist;<\/span>\u00a0<\/li><\/ul><p class=\"half_line_spacing\">\u00a0<\/p><ul><li><span class=\"plain_grey\">\u201cWhat helps you decide what charities to support?\u201d \u2013 allow you to learn what your donor\u2019s expectations are for service, recognition.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span class=\"plain_grey\">The article suggests that using the three questions changes a conversation to one of respectful interest focusing on the donor and\u00a0<strong><em>their<\/em><\/strong>\u00a0reasons for giving\/wanting to support your organization. Going into a conversation, you will be rightly proud to speak about your arts organizations\u2019 mission, programs and challenges for success. It is important to begin by understanding what your prospective (or current) funder wants to support, what motivates them to give and what their expectations are by providing their financial support.<\/span><\/p><p>\u00a0<\/p><p><strong><span class=\"blue\">Preparation<\/span><\/strong><\/p><p><span class=\"plain_grey\">Prior to starting a conversation, you should be clear on what you want to accomplish at your meeting. In building a successful donor relationship, prepare by learning as much as you can about the donor before the meeting starts. When you meet, focus on listening \u2013 what are you hearing, which may differ from the words your prospect\/supporter actually uses. Does that help you understand if this is a strong prospect, and can you meet their expectations? You hope to come away with knowledge that helps you build a strong and enduring relationship with a donor \u2013 they will become an advocate of your arts organization. Your time is precious, and the questions can create a positive atmosphere where both parties may find out &#8211; \u2018we aren\u2019t right for each other\u2019. Not everyone will say \u2018yes\u2019\u2026..<\/span><\/p><p>\u00a0<\/p><p><strong><span class=\"blue\">The Three Questions<\/span><\/strong><\/p><p><span class=\"plain_grey\">Using the three questions creates an opportunity for an informative dialogue that lets the prospect know you are personally interested in them. The approach is equally applicable with current donors as you try to deepen current levels of support. Donors may respond differently to the \u2018success\u2019 and \u2018avoid\u2019 questions and using both can give you a deeper insight into their beliefs. The last question will help you learn what the donor expects from you in return for their financial support.<\/span><\/p><p><span class=\"plain_grey\">The questions described in the article are simple and can be used by anyone in your organization \u2013 they are easy to ask, and people like to respond. You are keeping the focus on them and not you, allowing you to learn important information about the profile of the donor, while quickly building a trust relationship with that person.<\/span><\/p><p>\u00a0<\/p><p><strong><span class=\"blue\">Read more&#8230;<\/span>\u00a0<\/strong><a title=\"\" href=\"http:\/\/www.bristolstrategygroup.com\/Portals\/67636\/docs\/threesimplequestionsfordonortrust.pdf\">www.bristolstrategygroup.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Whether you are the Executive Director, Artistic Director, Development Manager or Board member, if you are actively involved in the administration of an arts organization, it is likely that you get involved in conversations with donors \u2013 individuals and families whose time and financial support help sustain your organization and its programs. Some people have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4109,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"give_campaign_id":0,"nf_dc_page":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Creating a rapport with your Donors - Ontario Arts Foundation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oafdn.ca\/fr\/creating-a-rapport-with-your-donors\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creating a rapport with your Donors - Ontario Arts Foundation\" \/>\n<meta property=\"og:description\" content=\"Whether you are the Executive Director, Artistic Director, Development Manager or Board member, if you are actively involved in the administration of an arts organization, it is likely that you get involved in conversations with donors \u2013 individuals and families whose time and financial support help sustain your organization and its programs. 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